Shipping policy

Shipping Policy

Last Updated: June 2026

At Tranzivo Global Trading FZ-LLC, we are committed to delivering your orders quickly, safely, and efficiently.

Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

  • UAE Deliveries: 2–5 business days.

  • International Deliveries: 5–15 business days depending on the destination country and customs clearance procedures.

Shipping Charges

  • Shipping fees are calculated at checkout based on the delivery location and order size.

  • Promotional free shipping offers may be available on selected products or order values.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or WhatsApp (where applicable) to monitor your shipment's progress.

Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to customs processing, weather conditions, courier issues, or other unforeseen circumstances beyond our control.

Incorrect Address

Customers are responsible for providing accurate shipping information. Tranzivo Global Trading FZ-LLC is not responsible for delays or additional charges resulting from incorrect or incomplete addresses.

Damaged or Lost Shipments

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery so we can assist in resolving the issue.

Contact Information

For shipping-related inquiries, please contact us:

📞 +971-502188916

📧 support@tranzivo.com (replace with your actual email address if different)

Thank you for choosing Tranzivo Global Trading FZ-LLC. We appreciate your business and look forward to serving you.